Nicole Waldron never expected to become an expert in mental health crisis. But in 2016, when her son, who was 21 at the time, entered a manic episode shortly after a head injury, everything changed.
He was taken to a local emergency room, but Nicole was hours away in Ottawa for work, so she rushed back to Toronto. When she arrived, the hospital was releasing him. No plan. No call. No warning. “He was in psychosis. They let him go. I had to say, ‘He’s not an angry Black man. He’s unwell. He needs help.”